DB's Workouts ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit dbworkouts.co.uk or use our services. By using our website or services, you agree to the terms set out in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address provided when booking sessions, completing our contact form, or communicating with us directly.
- Health & Fitness Information: Details you voluntarily provide about your fitness goals, health conditions, injuries, or training preferences to enable us to deliver a safe and tailored service.
- Payment Information: We do not store card details. Payment processing is handled securely through third-party providers.
- Technical Information: IP address, browser type, device information, and cookie data collected automatically for website analytics and performance purposes.
2. How We Use Your Information
We use the information we collect solely for the purposes of:
- Delivering, scheduling, and managing personal training sessions
- Processing bookings and payments
- Communicating with you about sessions, programmes, or updates to our services
- Improving our website performance and user experience
- Meeting our legal and regulatory obligations
We will not use your information for unsolicited marketing without your explicit consent.
3. Legal Basis for Processing
We process your personal data on the following lawful bases under UK GDPR:
- Contract: To fulfil our obligations when you book a session or service.
- Legitimate Interests: To respond to enquiries, improve our services, and ensure client safety.
- Consent: Where you have expressly opted in to receive communications from us.
- Legal Obligation: Where processing is required to comply with applicable law.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Service Providers: Third-party tools or platforms that support our operations (e.g. booking systems, payment processors, email services), who are required to handle your data securely and in line with applicable law.
- Legal Authorities: Where we are required to disclose information by law, court order, or regulatory authority.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by law. Health and fitness information is held for the duration of your training relationship with us and for a reasonable period thereafter for insurance and safety purposes.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure. You are responsible for maintaining the confidentiality of any login credentials associated with our services.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Maintain website functionality and improve performance
- Analyse anonymous visitor behaviour to help us improve our content and services
You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of our website.
8. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request that we correct inaccurate or incomplete data.
- Erasure: Request that we delete your personal data, subject to legal obligations.
- Restriction: Request that we limit the processing of your data in certain circumstances.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at dbs-workouts@yahoo.com. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external services you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date.
Questions or requests? Contact us at dbs-workouts@yahoo.com or via WhatsApp.